At Rubber Tracks Inc., your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase.
1. Information We Collect
We collect personal information from you when you use our website, place an order, or contact us. The types of personal information we collect may include:
- Name
- Email address
- Shipping and billing addresses
- Phone number
- Payment information (such as credit card details)
- Order details
Additionally, we may collect non-personal information automatically when you browse our website, such as:
- IP address
- Browser type
- Device type
- Pages visited on our website
- Time spent on the website
2. How We Use Your Information
We use the information collected from you for the following purposes:
- Order Processing: To process and ship your orders and communicate with you about your purchase.
- Customer Service: To respond to inquiries, requests, or provide support.
- Marketing Communications: If you have opted in to receive marketing emails, we may send you promotional offers and updates related to Rubber Tracks Inc. You may unsubscribe from these communications at any time.
- Website Improvement: To enhance our website, understand customer preferences, and improve the overall user experience.
- Fraud Prevention: To detect and prevent fraudulent activity and ensure the security of transactions.
3. Third-Party Sharing
We value your privacy and do not sell, trade, or otherwise transfer your personal information to outside parties, except as necessary to fulfill your orders or provide services. The types of third parties we may share your data with include:
- Shipping companies: To deliver your orders.
- Payment processors: To process your payments securely.
- Service providers: We may share your information with service providers that help us operate the website or provide support services, such as IT or customer support. These third parties are obligated to keep your information secure and confidential.
4. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience and improve our services. Cookies are small text files stored on your device that help us recognize you and remember your preferences. The types of cookies we use include:
- Necessary cookies: Required for the operation of our website.
- Performance cookies: To analyze website traffic and usage. You can control the use of cookies through your browser settings, but please note that disabling cookies may affect the functionality of our website.
5. Data Security
We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect your data. These include using secure servers, encryption of sensitive data (such as payment information), and restricting access to your personal information to authorized personnel only.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, such as processing your order or providing customer support. In some cases, we may retain your data to comply with legal obligations, resolve disputes, or enforce our agreements.
7. Your Rights
You have the right to access, correct, update, or delete your personal information at any time. You can exercise these rights by contacting us at [email protected] or by calling 844-322-6531.
You also have the right to withdraw your consent to receive marketing communications by clicking the “unsubscribe” link in any email we send you.
8. Third-Party Links
Our website may contain links to third-party websites. These websites have their own privacy policies, and we are not responsible for the content or practices of these third parties. We encourage you to review their privacy policies before providing any personal information.
9. Children’s Privacy
Our website is not intended for use by children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without verification of parental consent, we will delete that information.
10. Compliance with Laws
Rubber Tracks Inc. complies with applicable data protection laws, including the General Data Protection Regulation (GDPR) for customers within the European Economic Area (EEA) and the California Consumer Privacy Act (CCPA) for residents of California, where applicable.
11. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and the effective date will be updated at the top of the policy. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your personal information.
12. Contact Us
If you have any questions or concerns regarding this Privacy Policy or how we handle your personal information, please contact us using the information below:
Address: 930 Baytree Drive, Bartlett, Illinois 60103
Email: [email protected]
Phone: 844-322-6531